For any dispute transaction related to Credit / Debit Card, please download the Dispute Resolution Form and send the duly filled form at:
Postal Address : Contact Center & Customer Care,
1st Floor, UBL Warehouse Building,
Mai Kolachi Road
Karachi – Pakistan
Fax us at Customer Services: (021)99217448
Email us at customer.services@ubl.com.pk
Dispute form should be signed by the cardholder and the sign should be the same as on the back of the cardholder's card.