UBL is committed to providing quality banking services to all customers including its non-resident
account holders. Travel restrictions during the prevailing COVID-19 pandemic situation have
made it extremely difficult for overseas customers to manage their bank accounts maintained in
Pakistan to fulfil their banking needs. Hence, we bring 3 convenient options whereby our nonresident account holders can request for updation of their profile and activation of dormant /
unclaimed accounts, without the requirement of physically visiting their branch in Pakistan. This
way they can enjoy un-interrupted and seamless access to their account wherever they are in the
world!
Option 1: Send an email to UBL Contact Centre & Customer Care at
customer.services@ubl.com.pk through your registered email address along with clear scanned
copies of the below listed documents and recent photograph captured via mobile phone or
camera.
Option 2: Visit any Pakistan Embassy / Consulate in your country and get yourself physically
verified. Please submit your request along with the below listed documents duly signed &
stamped by Pakistan Embassy / Consulate via courier to UBL Contact Centre & Customer Care at:
UBL Contact Center & Customer Care,
1st Floor, UBL Warehouse Building,
Mai Kolachi Road, Karachi.
Option 3: Visit any UBL International branch in your country, get yourself physically verified and
submit the below listed documents. The UBL International branch will forward your request for
further processing.
-
Duly filled Customer Account Activation Request form -
Click here to download
-
Valid Global ID i.e. CNIC / NICOP / POC / Passport (in case of foreign nationals)
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Valid Passport with the following pages i.e. valid visa, exit stamp and valid resident permit,
where applicable (This is not required from foreign nationals)
-
FATCA consent for Individuals with duly filled W8 or W9 form, along with copy of Social
Security Number Card (SSN) where applicable. Download the forms from below
-
Self-Certification form for Individuals, CRS – I (for non-US residents) along with copy of TIN
Card (Tax Identification Number) / Tax document -
Click here to download
-
Undertaking for Exemption of Biometric Verification (if customer is non-biometrically
verified) -
Click here to download
-
PEP (Politically Exposed Person) Declaration in case the customer is a PEP, Dependent or Associate along with copy of duly-submitted latest income tax return & wealth statement -
Click here to download
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Recent photo i.e. via mobile phone or camera (required only in case of Option 1)
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Updated proof of income &/or wealth:
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Salary slip or current letter from employer mentioning monthly salary/income or visa
copy clearly showing source of income / wealth
-
For dependent accounts, ‘Declaration Form for Dependent Accounts’ including details
of Financial Supporter / Funds Provider (with proof of Source of Funds) -
Click here to download
-
Ultimate Beneficial Owner Declaration Form as applicable -
Click here to download
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For businessman/self-employed individuals, any of the following to be provided:
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Photocopy of valid Trade License or Business Registration document
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Membership certificate of Chamber of Commerce & Industry
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Account maintenance certificate from bank or bank account statement
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Visa copy clearly showing source of income / wealth
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Copy of duly-submitted latest income tax return and wealth statement
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Any other document proving source of funds
For more details, please call your branch or our 24/7 Contact Centre at 021-111-825-888. You
can also send us an email at
customer.services@ubl.com.pk and we will get back to you.