Speak to UBL
About UBL

Speak to UBL


Access and manage your accounts 24 hours a day, 7 days a week with UBL Digital App and Internet Banking.

Alternatively, Our Contact Center is also a convenient way to stay on top of your finances. We listen to our customers and strive to deliver a delightful user experience whenever you interact with us through any touch-point.


View our User Guide



What you can do


  • Call our Contact Center 24/7 on 021-111-825-888.
  • Handle everyday banking on your current and saving account
  • Request Sign-up for UBL Digital App
  • Managing your debit and credit cards
  • Pay Utility and UBL Bills
  • Request for Lite Installment and Balance Transfer
  • Request for e-statements & SMS alerts
  • Request for a change to your details
  • Apply for consumer loans/credit card/debit card and multiple services.
  • Check interest rates
  • Support Digital App and Internet Banking request/issues
  • Much more…

Other ways to get in touch

Talk to us directly through social channels too. All of our official accounts have a verified tick or badge. We’ll never ask for your Digital App or Online Banking passwords, PINs (including OTP) or card details. Please be aware of accounts imitating us under other names, or without our verified tick

To get instant services, you can chat with us through the option available on our website UBLDigital

You can also write to us on customer.services@ubl.com.pk, and we will get back to you within 24 hours

At the ATM vestibules, we have a dedicated hotline available to connect with our customer care representative 24x7

Keep in touch by Facebook or Facebook Messenger to stay up to date with us

Follow us on Instagram

Join Twitter conversations about our services @UBLDigital and follow #THENEWYOU for exciting tips and ideas

Subscribe to our YouTube channel and stay updated with everything we’re doing.

Connect with us on LinkedIn and get involved in discussions around the latest business topics