UBL Digital Buddy

Say ‘Hello’ to your Buddy!

Need help with a service or want to make a quick transaction — Your Digital Buddy gets it done in seconds.

Ever imagined talking to your bank like you talk to a friend? Now you can! Just drop a “Hi,” “Hello,” or “Salam” message on WhatsApp and UBL Digital Buddy will be right there. Whether you’re looking for product info, need help with a service, or want to make a quick transaction — your Digital Buddy gets it done in seconds.

It’s smart, it’s fast, it’s accessible, it’s intelligent.

Available 24/ 7

Get quick answers about UBL products and services anytime.

Secure & Easy Access

No need to download an App. Just chat on WhatsApp for a hassle-free banking experience.

Banking on the go

Get instant account related information or perform transactions securely.

Seamless Transactions

Transact without a need to login to your UBL Digital App.

Multi-lingual support

Talk to your Buddy in English or Roman Urdu. Buddy understands all Languages.

Locate us

Unable to find us? No problem at all. Use Buddy to get your nearest branch and ATM details.

بینکنگ کیلئے۔ اسمارٹ، تیز، قابل رسائی اور ذہین ساتھی

24/7 دستیاب

یوبی ایل کی پروڈکٹس اور خدمات کے حوالے سے جب چاہیں فوری معلومات حاصل کریں.

محفوظ اور آسان رسائی

ایپ ڈاؤن لوڈ کرنے کی ضرورت نہیں۔ بس WhatsApp پر بات چیت کے ذریعے آسان بینکنگ کا فائدہ اٹھائیں۔

بینکنگ کی سہولت کہیں بھی، کبھی بھی

اپنے اکاؤنٹ کی فوری معلومات حاصل کریں یا محفوظ ٹرانزیکشنز کا فائدہ اٹھائیں۔

آسان ٹرانزیکشنز

ٹرانزیکشنز کیلئے یوبی ایل ڈیجیٹل ایپ میں لاگ ان کرنے کی بھی ضرورت نہیں۔

مختلف زبانوں میں بات چیت کی سہولت

اپنے Buddy سے انگریزی یا رومن اردو میں بات کریں۔ Buddy ہر زبان سمجھتا ہے۔

تلاش کریں

ہمیں تلاش کرنا اب کوئی مسئلہ نہیں، Buddy سے قریبی برانچ یا اے ٹی ایم کی تفصیل حاصل کریں۔

Your Buddy helps you with:

Transact Financially: Transfer funds, pay your bills, or top-up your mobile.

Know your account information: Inquire about your balance, or get a mini statement of 5, 10, 15 transactions.

Ask a question: Buddy is here to provide you with any questions related to UBL products and services.

Locate us: Need to find a branch or ATM nearby? Ask Buddy.

Click here to view the Terms & Conditions.

Powered by AI

Developed with cutting-edge AI technology, UBL Digital Buddy offers a smarter & faster banking experience. It learns your preferences, providing personalized, real-time assistance for all your banking needs—anytime, anywhere.

Get Started with your Buddy!

Scan the QR code or save the number 021-111-825-888 in your phonebook to access “UBL Digital Buddy”.

How to set up?

Here is how you can get started with any financial or non financial transaction using UBL Digital Buddy

STEP 1

Login to Your UBL Digital App & click on Profile icon.

STEP 2

Go to Settings.

STEP 3

Tap on Device Management.

STEP 4

Tap on WhatsApp Banking.

STEP 5

Tap the Toggle button to enable.

STEP 6

Enter OTP.

STEP 7

Your WhatsApp Banking is enabled.
Click here to get started.

Need help?

If you experience any issues, you can email us at customer.services@ubl.com.pk or call us at +92 21 111 825 888 and we will be happy to guide you.