Mobile Cheque deposit is a new feature introduced by Digital Banking Group to deposit cheque using UBL Digital app.

Any UBL customer using the mobile application can deposit a UBL Cheque.

All UBL cheques with QR codes can be deposited.

No, currently UBL to UBL cheque deposits are accepted on the application.

Cheque must have below particulars:

• Name of payee (should be same as account title)
• Date (should not be a future date or older than 6 months)
• Amount
• Crossed cheque (two parallel lines on the top left of the cheque)
• Sign at the back of cheque

No

No, digital cheque can only be deposited for accounts linked on your app.

Crossed cheques are cheques with two parallel lines on the top left corner of the cheque.

Once you login to your application, go to account on the bottom left, click on cheque management and then go to deposit cheque.

You can easily deposit a cheque online using our "Deposit UBL Cheque" feature within the Digital App. Here's how:

1. Sign in to the Digital App.
2. Tap on "Accounts."
3. Select 'Cheque Management' and then tap on "Deposit UBL Cheque."
4. Carefully follow the provided instructions and tap 'continue.'
5. To submit a cheque, choose the account where you want to deposit it and enter the cheque date as written on the cheque.
6. Enter the amount indicated on the cheque.
7. Scan both the front and back sides of the cheque following the app's guidance. 8. Ensure the images are clear and legible.
9. Review all the details and tap "Submit."

Congratulations! You have successfully deposited a UBL cheque online without needing to visit a branch. The cheque will be cleared within 48 hours.

You can also check the status in "Cheque History."

After depositing, it would take maximum 2 working days to process the cheque.

Under cheque management, you can go to cheque history to see all your ongoing, accepted and rejected cheques.

Yes, you will receive a text message that your cheque has been submitted digitally.

Yes, you will receive a text message regarding the transaction.

You will receive a text message that your cheque status is updated on the app. You can check the reason of rejection from the cheque under the cheque history.

No, photo account holders cannot deposit cheque digitally.

No, only PKR to PKR cheques are accepted currently.

• If the cheque is not crossed
• If the payee/depositor's title of account is not mentioned on the cheque
• If the name mentioned on cheque is different than the account title of the beneficiary
• If the date mentioned on cheque is different than what you have mentioned on the app
• If the amount mentioned on cheque is different than what you have mentioned on the app
• If the signature on cheque is different that payer's signature in our records
• If the payer declines submission of funds in terms of cheque to you
• If the cheque is torn or if there is overwriting on the cheque

No, you would have to take a picture of the cheque from the app.

You should retain the physical copy of the cheque for 6 months.

• For iPhone: iOS version 13 or above
• For Android: 3GB+ RAM

Yes, you can only deposit 10 cheques amounting upto max Rs. 1 million in a day.

Yes, you can only deposit 50 cheques amounting upto max Rs. 5 million in a month.

If the cheque is already under processing, you can't submit the same cheque in branch.

Facility is available 24/7 on UBL digital app but your cheque will be processed between 9 am to 5:30 pm on working days Monday to Friday.

If the details mentioned on app are incorrect, you can resubmit the cheque with the correct details.

Yes, cheque return charges will be charged as per the bank's current Statement of Charges (SOC).