Account Opening at Dukan

• Visit nearby UBL OMNI Dukaan and provide Biometric thumb Impression
• Instant account will be activated (subject to NADRA verification through biometric)
• Customer will submit initial deposit amount, i.e. Rs.100 (minimum) to UBL Omni Agent
• Customer will receive SMS from "8257" informing them that their account has been Opened
• Customer shall call 111-825-777 to set his/her PIN

Customer can upgrade UBL Omni from Non-Biometric Level 0 to Biometric Level 1 Account by following these simple steps:

• Visit nearby UBL Omni Dukaan with original CNIC
• UBL Omni Agent validates the customer's existing account credentials against provided mobile number
• UBL Omni Agent asks customer for his/her biometric verification
• Upon successful biometric verification (subject to NADRA confirmation), the customer account is upgraded to biometric L-1 account
• Upon activation of UBL Omni Account, customer will receive a confirmation SMS from "8257"

Customer can open UBL Omni Level-2 Account by following the below steps:

• Customer visits the nearby UBL Omni Dukaan or UBL Branch for Level-2 account registration
• In case of visiting UBL Omni Dukaan, customer will be assisted in registering biometrically for L-1 account and UBL Omni sales team will be aligned for customer’s Level-2 Upgrade
• Customer can also visit the branch for submission of Level-2 Account Opening Form
• Upon successful verification by bank staff, customer’s duly filled and signed Account Opening Form is submitted with respective department for processing
• The account opening form is processed by the bank as per regulations and customer is notified of the registration status by the UBL Omni Contact Center