UAE Digital App

Frequently Ask Questions

What is UBL Digital Banking App?

UBL Digital Banking App brings convenience and exciting features of UBL Netbanking on smartphones. Now customers can manage their accounts, pay their bills and transfer funds anytime, anywhere they want through the Android/iOS App. It has never been so easy to access and manage your finances in a secure, real-time online environment.

Why use UBL Digital Banking App?

UBL Digital Banking App gives you 24/7 access to your bank accounts via your smartphone. Now customers can manage their accounts, pay their bills and transfer funds anytime anywhere while on the go.

Is this app available for Business / Non Individual account holders?

No. The Digital Banking app is only for Individual customer who use regular net banking.

What can I do with UBL Digital Banking App?

Following features are being offered via UBL Digital Banking App

  • Manage Multiple Accounts
  • View Account Statement
  • Pay your Credit Card bills
  • Transfer funds to any bank in UAE
  • Transfer within own UBL accounts
  • Send remittance to Pakistan (Tezraftaar)

What is the installation procedure?

Please access Google Play/Apple Store and search for UBL Digital App UAE. Click on the Install application button. Once installed, proceed to Sign In.

How to login?

Please note that the same net banking web portal login ID and password is used for signing into the Digital Banking App.

How secure is UBL Digital Banking App?

Advanced security measures have been taken to provide you with a secure environment where you can perform your financial transactions with complete peace of mind.

What security precautions should I take when using the Digital Banking App?

  • Do not store your Digital Banking App Password on your device
  • Always sign out of the Digital Banking App after completing your banking activities
  • Never leave your device un-attended
  • Clear your mobile phone browser cache and cookies on a regular basis

How much does it cost to purchase this App?

There is no cost of downloading and installing the app. This app is absolutely free.

I have two mobile phones can I have access to Digital Banking App for my account on both my phones?


What if I change my phone or if I lost my phone?

You just need to download the Digital Banking App, register the device through OTP and login with your credentials.

What do I do if I have forgotten my Login password?

In case you have forgotten your Login password, access the ‘Forgot Password’ option on the App and follow the steps OR call UBL Phone Banking.

Can I access Digital Banking App when I am outside UAE?

Yes. As long as your device is connected to the Internet.

Where should I contact in case of further queries?

Please feel free to contact us via any of the following channels for all your queries:
For UAE: 600 533 335 or +971 600 533 335 (if overseas)
Email: contactubl@ublint.com