| Eligibility Criteria: |
- Bachelor’s in Business or Communication.
- 1–3 years of experience in CX or service quality roles.
- Strong communication and documentation skills.
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| Key Responsibilities: |
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Job Summary:
Serve as the operational support for CX initiatives, assisting in data collection, project execution, and customer feedback analysis.
Key Responsibilities:
- Conduct interviews and feedback sessions.
- Track and report on CX KPIs.
- Support awareness and training sessions.
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