At UBL, we value your suggestions and feedback, as we aim to achieve excellence through the highest standards of customer service.
If you have any queries, complaints or feedback you can:
Call our 24/7 UBL Contact Center at: 111-825-888 (UAN)
For people in Azad Jammu Kashmir: (021) 32446949
Write to us at:
Contact Center & Customer Care,
1st Floor, UBL Warehouse Building,
Mai Kolachi Road, Karachi.
Write to us and drop your complaint / feedback in the Complaint Box available in your nearest UBL branch
Fax us at Customer Services: (021)99217448
Email us at firstname.lastname@example.org
Lodge online complaint
Please provide the following in your communication:
Mailing Address & Contact Number
CNIC / Account No.
Supporting Documents (if any)
You should expect to receive :
Acknowledgment of the complaint
An interim response in case your complaint requires further investigation
Intimation of the complaint resolution
If you are not satisfied with our response to your complaint, please write to, email, fax or call Banking Mohtasib Pakistan: 5th Floor, Shaheen Complex, M.R Kiyani Road, Karachi.
Email: email@example.com Fax:021-99217375, 99213904 Tel:021-99217334-38