ATM Guardian
Other Insurance Products
UBL, in alliance with United Insurance Company of Pakistan Ltd. (UIC) introduces a solution – the UBL ATM Cash Withdrawal Insurance service for all its Card members.

ATM Guardian

It’s late evening. You need cash from an ATM. In an all too quiet surrounding, you are almost lonely. Alarmed at the thought of being robbed of your hard earned cash.

Now pack up that fear. UBL, in alliance with United Insurance Company of Pakistan Ltd. (UIC) introduces a solution – the UBL ATM Cash Withdrawal Insurance service for all its Card members.

Free Coverage for All UBL Cards – Debit, Credit and Wiz Prepaid Cards

  • Any cash withdrawal transaction on UBL Cards on any ATM in Pakistan is insured for snatching/theft within two kilometer radius of the withdrawal location provided the customer reports the same within 48 hours from the time of transaction
  • Wallet Insurance (loss of important documents like CNIC, Driving License, Passport and car keys)
  • Sum insured – Rs. 40,000/- per Card per annum
  • Number of transactions available annually – 5
  • Subject to all Active Cards (at least one cash withdrawal transaction per Card in the past three months)
  • This service is free for all UBL Card members

Value Added Opt-in Coverage for UBL Preferred Cards

  • Any cash withdrawal transaction on UBL Cards on any ATM in Pakistan is insured for snatching/theft within three kilometer radius of the withdrawal location provided the customer reports the same within 48 hours from the time of transaction
  • Home Insurance up to Rs. 200,000/- (covering damage caused by earthquakes, fires, riots, strikes, terrorism, impact and malicious damage)
  • Sum insured – Rs. 200,000/- per Card per annum
  • Number of transactions available annually – 10
  • Annual Premium payable – Rs. 1,000/- per Card per annum

Claim Procedure

  • Call and inform UIC about the instance within twenty-four (24) hours for free cover claims (forty-eight (48) hours for Preferred Card claims) of the incident to process your claim. For claims:
    • You can call a UIC representative at (021)-3587-3106 (Direct) or (021)-3581-0441/2 (PABX) from 9am to 5pm (Monday to Saturday).
    • You can also email at uicp@theunitedinsurance.com or info@theunitedinsurance.com or fax at (021)-3581-0443.
  • Inform the police about the incident and get a copy of your CNIC, FIR, Statement of Account, Claim Form and ATM receipt (if available).
  • Provide complete documents to UIC at Room # 202, 2nd Floor, Clifton Center, Block- 5, Clifton, Karachi.

Terms & Conditions

  • The ATM Cash Withdrawal Coverage is a plan of UIC. UBL is only providing premium on behalf of the UBL Card member. UBL shall not be liable to compensate any loss suffered by the UBL Card member due to any delay in processing or settling the insurance claim or refund thereof.
  • UBL will not be responsible in any manner if claim is rejected or not entertained.
  • The Bank does not offer insurance advice, underwrite or issue insurance policies.
  • Strikes, riots, civil commotion and terrorism are excluded from the coverage.
  • Cash withdrawals made by any person other than UBL Card members are excluded.
  • Claim settlement will be done by UIC directly.
  • Claim Forms will be available at UIC, selected UBL Branches and the UIC website (www.theunitedinsurance.com).
  • To sign-up for the value added Preferred Cards Option you can call UBL at 111-825-888. The Preferred Cards Sign-Up Form is available on the UBL website and at UBL Branches. Simply fill out the form and submit it to your UBL Branch.